Reference

Terms Conditions That Govern Your emas128 Account

These Terms & Conditions set out the rules that apply when you open and use your emas128 account, including how deposits via DANA, OVO, or GoPay are handled, what you can access, and what we expect from you.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsJurisdiction-dependent accessSubject to change with noticeRead before opening an account
emas128 Terms Conditions That Govern Your emas128 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been actioned in a way that does not match what is written here, contact our support team directly. We handle terms-related queries separately from general account questions so your concern reaches the right person faster. Players in Bandar Lampung and other Indonesia regions can reach us through the channels below.

Live Chat Open the chat widget in your account dashboard. Describe your terms-related concern clearly and a team member will respond during active support hours.
Email Support Send a detailed message to our support address shown in your account settings. Include your registered wallet type — DANA, OVO, or GoPay — for faster routing.
Account Help Page Your account dashboard contains a dedicated Help section where you can submit a terms or policy query and track its status without leaving the page.
HOW WE HANDLE THIS

Our Approach to Policy, Data and Account Security

We treat your account data with a consistent standard across all sessions — whether you log in on mobile or switch to desktop mid-session. Security practices, data retention and your right to request changes are all governed by these Terms & Conditions alongside our Privacy Policy. Here is how each area works in practice.

Data Handling

We collect only the account data needed to process your transactions and verify your identity. We do not sell your data to third parties or use it outside the scope stated in these terms.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Any change to your linked DANA, OVO, or GoPay wallet triggers a re-verification step before it takes effect.

Data Retention

We retain transaction records and account activity logs for the period required under applicable regulations. You may request a summary of your stored data by contacting support in writing.

Requesting Changes

To update your registered contact details or linked e-wallet, submit a change request through the Help section in your account dashboard. Changes are confirmed by email once verified.

Common Questions About Our Terms & Conditions

These are the questions we hear most often about how our Terms & Conditions apply to your account. Each answer reflects the actual policy in effect — not a summary or paraphrase. If your question is not covered here, contact support directly.

Yes. Every transaction processed through your account — whether via DANA, OVO, GoPay, or any other supported method — is subject to these terms without exception.

Depending on the severity, we may suspend or close your account. Any wallet balance held at that time goes through a reconciliation review before any eligible amount is returned.

Access is available where local law permits. It is your responsibility to confirm that using an emas128 account is allowed in your specific region before proceeding.

We notify you via your registered contact details whenever terms change. The updated version takes effect from the date shown — continued account use means you accept the new terms.

No. Your account is personal and non-transferable. Sharing credentials or allowing another person to operate your account is a direct breach of these terms and may lead to suspension.

Submit a written data request through the Help section in your account dashboard or via email support. We will provide a summary of your stored data within the timeframe allowed under applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.